McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 69229 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,843
|
85.00% |
| 4 Star ★★★★☆ |
4,511
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
E Hightower
E Hightower
Dec 17, 2021
I really appreciate the picture so I could see what had been arranged. We had a misunderstanding about what I wanted and McShan's was lovely about making adjustments and creating just what I needed.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Dec 20, 2021
We are happy you like it.
Reviewed By:
Elle
Elle
Dec 17, 2021
The flowers were very nice and delivery was on time. Only thing is it was our Granddaughter's 15th birthday and the balloon was a Congratulation type....
Responded To By:
Dec 20, 2021
Thank you, Elle. We are happy you like the arrangement, and apologize for the error. Please contact our Customer Service Team at help@mcshan.com. We value your business and appreciate your feedback.
Reviewed By:
Laura
Laura
Dec 15, 2021
Great experience and customer service! Loved getting a photo. Thank you!
Responded To By:
Dec 20, 2021
Thank you, Laura. We are so happy your experience was a good one and that you enjoyed receiving a photo of your order.
Reviewed By:
Napoleon Badger
Napoleon Badger
Dec 13, 2021
Wish flowers would have lasted longer. They were beautiful.
Responded To By:
Dec 14, 2021
Thank you. We are so happy you like the arrangement.
Reviewed By:
Buds For You
Buds For You
Dec 13, 2021
THANKS
Responded To By:
Dec 13, 2021
Thank you.
Reviewed By:
Buds For You
Buds For You
Dec 13, 2021
THANKS VERY MUCH! LOOKS GOOD
Responded To By:
Dec 13, 2021
Thank you.
Reviewed By:
Mickey Bush
Mickey Bush
Dec 13, 2021
That purple flower that you use always drops and loses buds right always. Surely there is something else purple that you can use.
Responded To By:
Dec 13, 2021
Thank you for your feedback, Mickey. We will address the issue with our design team.
Reviewed By:
Lynm
Lynm
Dec 12, 2021
The arrangement is exactly what pictured on the website. We ordered the premium of McShan Nature's Cross Easel. Flowers are fresh and nice. Delivery was as promised. Except it was put on a short easel and that took away impact it could've been. A taller easel would've been more beautiful and appropriate.
Responded To By:
Dec 13, 2021
Thank you, Lynm. We are so happy you like it. We appreciate your feedback, and will address your comments with our design staff.
Reviewed By:
Carol Thornton
Carol Thornton
Dec 11, 2021
It's beautiful; for the deluxe I would expect more than just carnations for the white flowers but the succulents are a nice mix with evergreen
Responded To By:
Dec 13, 2021
Thank you, Carol. We appreciate your feedback.
Reviewed By:
Frances Smith
Frances Smith
Dec 10, 2021
I loved the flower that I purchased For my classmate's memorial service. The sales lady, Ms Kitty, was very professional in assisting me with choosing a plant and helping with the wording for the card. the card.
Responded To By:
Dec 13, 2021
Thank you, Frances. We are so happy you like it.
Reviewed By:
Kristie Bugg
Kristie Bugg
Dec 10, 2021
Smaller than expected for the price Appreciate the photo
Responded To By:
Dec 13, 2021
Thank you, Kristie. We are happy to hear you find the photo helpful. Please feel free to contact our Customer Service Team at help@mcshan.com with any concerns.
Reviewed By:
Carmencita Ordu
Carmencita Ordu
Dec 8, 2021
Like the arrangement. Love getting a pic of what's being sent.
Responded To By:
Dec 8, 2021
Thank you, Carmencita. We are so happy you like the arrangement, and enjoy receiving a photo of your order.
Reviewed By:
Stella Hernandez
Stella Hernandez
Dec 7, 2021
Beautiful & I appreciate the photo, but I don't see any lilies as the picture showed online, description mentioned & was one of the primary reasons this bouquet was selected. If they're included & I simply can't see them, forgive me.
Reviewed By:
R B
R B
Dec 7, 2021
Very pretty but I ask for some ting ting and don't see any, can some be added. Thank you.
Responded To By:
Dec 7, 2021
Happy to report we addressed the issue, and all is well. Thank you for your feedback.
Reviewed By:
Carolyn Doyle
Carolyn Doyle
Dec 6, 2021
Beautiful Dish Garden- I like getting the picture. I would like to get the picture ‘before' it is delivered.
Responded To By:
Dec 7, 2021
Thank you, Carolyn. We are so happy you like the arrangement and enjoy getting the picture.
Reviewed By:
Tom Harvey
Tom Harvey
Dec 6, 2021
Looks good. TY...Would have like to seen a few more flowers (density) in the arrangement
Responded To By:
Dec 6, 2021
Thank you, Tom. We are sorry you were not totally happy with the arrangement.
Feel free to contact our Customer Service Team at help@mcshan.com. We value your business and appreciate your feedback.
Feel free to contact our Customer Service Team at help@mcshan.com. We value your business and appreciate your feedback.
Reviewed By:
Billie Sanders/ Jeannie Richards
Billie Sanders/ Jeannie Richards
Dec 5, 2021
Beautiful, we loved it.
Responded To By:
Dec 6, 2021
Thank you so much! We are happy you like it.
Reviewed By:
Brenda
Brenda
Dec 4, 2021
Thank you for the lovely plant and the photo of what was delivered.
Responded To By:
Dec 6, 2021
We are so happy you like the arrangement and find the photo helpful. Thank you!
Reviewed By:
Eula Ross
Eula Ross
Dec 4, 2021
Ordering took about an hour. Flowers are beautiful & arrived on time. Like the photo but would be nice to get the photo before the flowers arrive.
Responded To By:
Dec 6, 2021
Thank you. We are happy you like the arrangement, and apologize for any inconvenience incurred while ordering.
Reviewed By:
Kevin Masten
Kevin Masten
Dec 3, 2021
McShan has for many years provided me with great service, this was no different. Thank you.
Responded To By:
Dec 6, 2021
Thank you so much, Kevin. We appreciate your loyalty!
Reviewed By:
Doris Garron
Doris Garron
Dec 2, 2021
Beautiful basket, however, it appears to lack oranges or tangerines.
Responded To By:
Dec 6, 2021
Thank you, Doris. Please contact our Customer Service Team at help@mcshan.com. We value your business and appreciate your feedback.
Reviewed By:
Beverly
Beverly
Dec 1, 2021
Beautiful!!
Responded To By:
Dec 6, 2021
Thank you so much, Beverly!
Reviewed By:
Michael Waiters
Michael Waiters
Nov 29, 2021
Absolutely Beautiful!! Great Job
Responded To By:
Nov 29, 2021
Thank you, Michael. We are so happy you like it.
Reviewed By:
Bsw
Bsw
Nov 24, 2021
BEAUTIFUL!!
Responded To By:
Nov 24, 2021
Thank you so much!
Reviewed By:
Jfg
Jfg
Nov 23, 2021
Very attractive easel and I like getting sent a picture of them before they are sent out. Thanks for years of good service
Responded To By:
Bruce McShan / President
Bruce McShan / President
Nov 23, 2021
Thank you. We are so happy you like the arrangement, and pleased to hear you enjoy receiving the picture.
