McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69710 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,285
85.05%
4 Star ★★★★
 
 
4,524
6.49%
3 Star ★★★☆☆
 
 
2,361
3.39%
2 Star ★★☆☆☆
 
 
1,493
2.14%
1 Star ☆☆☆☆
 
 
2,047
2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Kim Heath
Sep 6, 2024
Stunning flower arrangement and amazing customer service! I deducted a star because the leaves were stapled into the arrangement, and we were unable to "fluff" the arrangement to appear like the order.
Responded To By:
Tracy Mayes / Manager
Sep 6, 2024
We apologize that we had to substitute the green leaf. However if you are not please give us a call at 214-324-2481 and we are happy to help. Thank you Kim!
★★★★
Reviewed By:
Rebecca Turner
Sep 6, 2024
I did like the filler used on previous order out for delivery. I appreciate Susie recalling it to fix the unbalanced look (and possible absence of a rose?) Wish they could have combined the two "looks" or kept some of those pinkish fillers to this vase...and it would have been a beautiful bouquet. Do appreciate the quick and friendly customer service! Thank you, susie (I think sending a photo of what's been ordered/delivered is most helpful!)
Responded To By:
Tracy Mayes / Manager
Sep 6, 2024
Thank you Rebecca!
★★★★
Reviewed By:
Galbraith Andrea
Aug 28, 2024
I thought it would have more flower colors like the online picture but it's lovely tu
Responded To By:
Tracy Mayes / Manager
Aug 28, 2024
If you are not happy with the arrangement give us a call at 214-324-2481
we will help in any way. Thank you Galibraith!
★★★★
Reviewed By:
Carolyn Rhodes Luke
Aug 27, 2024
The plant looks great! Yes, please always send a photo of the plant/flower arrangement to view.
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Carolyn!
★★★★
Reviewed By:
Buckymcafee
Aug 26, 2024
Nice can be a little fuller
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Bucky!
★★★★
Reviewed By:
Bucky mcafee
Aug 26, 2024
Nuce but needs banana
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Bucky!
★★★★
Reviewed By:
Gay Selman
Aug 22, 2024
This looks very nice, and it is quite similar to the website photo of this arrangement! The photos are good and helpful.
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you Gay!
★★★★
Reviewed By:
Rosson
Aug 22, 2024
Your selection of flowers and delivery were very good. More than satisfactory. I appreciate the follow up on this project.
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Tank you Rosson!
★★★★
Reviewed By:
ivory e dickens-vernon
Aug 20, 2024
thank you it was excellent , as always
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you Ivory!
★★★★
Reviewed By:
Carla Siegesmund
Aug 19, 2024
The order was processed promptly and efficiently, and, per the picture, the order was correct. I was a little disappointed that there was no bow or ribbon on the container since this plant was sent to congratulate the recipient on the arrival of a new baby,
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
We appreciate you Carla!
★★★★
Reviewed By:
Pam Kirkland
Aug 14, 2024
It's pretty but not as colorful as the website picture.
Responded To By:
Tracy Mayes / Manager
Aug 14, 2024
Pam, If you are not happy please give our customer service team a call at 214-324-2481 Thank you.
★★★★
Reviewed By:
Sara Vazquez
Aug 14, 2024
Sorry to say, but this does not look as full as the picture on your website. You can't hardly see the little white flowers...
Responded To By:
Tracy Mayes / Manager
Aug 14, 2024
If you are not happy please give our customer service team a call at
214-324-2481 we are happy to help. Thank you Sara!
★★★★
Reviewed By:
David Toler
Aug 12, 2024
Wasn't delivered on requested date kind of ruined the surprise
Responded To By:
Tracy Mayes / Manager
Aug 13, 2024
We apologize for not getting this delivered on time. If you give us a call back
at 214-324-2481 our customer service team is here to help.
★★★★
Reviewed By:
Eileen
Aug 10, 2024
I like getting a photo. Unusual color of roses. I will not see in person so not sure if I like the color combination. Good delivery service though. Text was from unknown caller. So easy to miss. Calling might be better with VM.
Responded To By:
Tracy Mayes / Manager
Aug 10, 2024
Thank you Eileen!
★★★★
Reviewed By:
Cathy
Aug 10, 2024
Wonderful customer service from McShan florist and such a pretty arrangement ! Very happy with my purchase, don't hesitate to use them ! Five star rating !
Responded To By:
Tracy Mayes / Manager
Aug 10, 2024
Thank you Kathy!
★★★★
Reviewed By:
JoAnn
Aug 7, 2024
Love it
Responded To By:
Tracy Mayes / Manager
Aug 7, 2024
Thank you Joann!
★★★★
Reviewed By:
Frankie Ward
Aug 7, 2024
my arrangement was stunning. I am very pleased with the designer of my gift to my sister for her birthday.
Responded To By:
Tracy Mayes / Manager
Aug 7, 2024
Thank you Frankie!
★★★★
Reviewed By:
Town North Presbyterian Church
Aug 5, 2024
The flowers were beautiful!
Responded To By:
Tracy Mayes / Manager
Aug 6, 2024
Thank you!
★★★★
Reviewed By:
Jim Finley
Jul 29, 2024
The arrangements were stunningly beautiful, BUT when I arrived at our church at 9:30AM for the 11:00AM service, they had not yet been delivered. I called your main number and eventually spoke to a representative about the issue. She never called me back. I didn't know the flowers had been delivered until my family and I walked into the sanctuary for my wife's memorial service at 11:00 AM. It would be good to let whomever orders flowers know what day and time they will be delivered.
Responded To By:
Tracy Mayes / Manager
Jul 30, 2024
We apologize for the delivery later than requested, Also that your request was not followed up with a call back. Our sincere condolences for your loss.
★★★★
Reviewed By:
Rebecca Easter
Jul 27, 2024
Cute but dull color bow should be something brighter to uplift the person's spirit.
Responded To By:
Tracy Mayes / Manager
Jul 27, 2024
Looks like we are going to change the color. Thank you Rebecca!
We appreciate you.
★★★★
Reviewed By:
John Thomas
Jul 26, 2024
I had asked that flowers be delivered after 3p but the person taking the order heard before 3.
Responded To By:
Tracy Mayes / Manager
Jul 26, 2024
We apologize if there is anything we can do please give us a call
at 214-324-2481 Thank you John
★★★★
Reviewed By:
Pat Stogsdill
Jul 25, 2024
Great customer service! Order was perfect!! Thank you!
Responded To By:
Tracy Mayes / Manager
Jul 26, 2024
Thank you Pat!
★★★★
Reviewed By:
Rick Thomas
Jul 22, 2024
Flowers were gorgeous, just arrived a little late which had me a bit worried and that prompted a phone call, but then they arrived minutes later.
Responded To By:
Tracy Mayes / Manager
Jul 23, 2024
Thank you Rick!
★★★★
Reviewed By:
Audrey Bonner
Jul 19, 2024
Thank you for sending the photo.
Responded To By:
Tracy Mayes / Manager
Jul 20, 2024
Thank you Audrey!
★★★★
Reviewed By:
Janice Peterson
Jul 18, 2024
Looks ok
Responded To By:
Tracy Mayes / Manager
Jul 18, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Janice!
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