McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69191 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,807
|
84.99% |
| 4 Star ★★★★☆ |
4,509
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
JoAnn
JoAnn
Aug 7, 2024
Love it
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 7, 2024
Thank you Joann!
Reviewed By:
Frankie Ward
Frankie Ward
Aug 7, 2024
my arrangement was stunning. I am very pleased with the designer of my gift to my sister for her birthday.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 7, 2024
Thank you Frankie!
Reviewed By:
Town North Presbyterian Church
Town North Presbyterian Church
Aug 5, 2024
The flowers were beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 6, 2024
Thank you!
Reviewed By:
Jim Finley
Jim Finley
Jul 29, 2024
The arrangements were stunningly beautiful, BUT when I arrived at our church at 9:30AM for the 11:00AM service, they had not yet been delivered. I called your main number and eventually spoke to a representative about the issue. She never called me back. I didn't know the flowers had been delivered until my family and I walked into the sanctuary for my wife's memorial service at 11:00 AM. It would be good to let whomever orders flowers know what day and time they will be delivered.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 30, 2024
We apologize for the delivery later than requested, Also that your request was not followed up with a call back. Our sincere condolences for your loss.
Reviewed By:
Rebecca Easter
Rebecca Easter
Jul 27, 2024
Cute but dull color bow should be something brighter to uplift the person's spirit.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 27, 2024
Looks like we are going to change the color. Thank you Rebecca!
We appreciate you.
We appreciate you.
Reviewed By:
John Thomas
John Thomas
Jul 26, 2024
I had asked that flowers be delivered after 3p but the person taking the order heard before 3.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 26, 2024
We apologize if there is anything we can do please give us a call
at 214-324-2481 Thank you John
at 214-324-2481 Thank you John
Reviewed By:
Pat Stogsdill
Pat Stogsdill
Jul 25, 2024
Great customer service! Order was perfect!! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 26, 2024
Thank you Pat!
Reviewed By:
Rick Thomas
Rick Thomas
Jul 22, 2024
Flowers were gorgeous, just arrived a little late which had me a bit worried and that prompted a phone call, but then they arrived minutes later.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 23, 2024
Thank you Rick!
Reviewed By:
Audrey Bonner
Audrey Bonner
Jul 19, 2024
Thank you for sending the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 20, 2024
Thank you Audrey!
Reviewed By:
Janice Peterson
Janice Peterson
Jul 18, 2024
Looks ok
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 18, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Janice!
Thank you Janice!
Reviewed By:
K. Prince
K. Prince
Jul 17, 2024
It is very pretty. Wish it could've been the rose plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
Thank you K. Prince
Reviewed By:
Sherel Riley
Sherel Riley
Jul 17, 2024
Beautiful as always.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
Thank you Sherel!
Reviewed By:
Lynda Davenport
Lynda Davenport
Jul 11, 2024
Except for the placement of the blue flowers, the arrangement is beautiful. I would have mixed in the blue flowers among the rest of the arrangement. The blue flowers look like a last minute addition to the arrangement. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
Thank you Lynda!
Reviewed By:
Lake Highlands High School
Lake Highlands High School
Jul 11, 2024
Wonderful arrangement and great customer service. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
Thank you Lake Highlands!
Reviewed By:
Charles Lasater
Charles Lasater
Jul 2, 2024
Looks great THANK YOU SO MUCH
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 2, 2024
You are welcome Charles!
Reviewed By:
Kamiel
Kamiel
Jun 28, 2024
I cannot remember if that is the exact arrangement of what I chose, but it will be fine.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 28, 2024
Thank you Kamiel! We did have to substitute the blooming plant.
Reviewed By:
Garry johnson
Garry johnson
Jun 27, 2024
Looks really nice! Good job!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 27, 2024
Thank you Garry!
Reviewed By:
Eileen Edwards
Eileen Edwards
Jun 26, 2024
I ordered a casket blanket with 3 dozen roses not roses in a vase …the spray was beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 26, 2024
We apologize and will give you a call. Thank you Eileen!
Reviewed By:
Debbie Brown
Debbie Brown
Jun 23, 2024
Nice. But like most things in 2024 kind of expensive
Reviewed By:
Kay Davis Greater Ideal Baptist Church
Kay Davis Greater Ideal Baptist Church
Jun 18, 2024
There was not a blue bow on plant as requested
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 18, 2024
We apologize there was no bow on the arrangement. Please give us a call and we can help. 214-324-2481 Thank you!
Reviewed By:
Primrose Picart
Primrose Picart
Jun 17, 2024
Beautiful arrangement. Love receiving a photo of the arrangement. Nice touch!
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jun 17, 2024
Great! Thank you Primrose!
Reviewed By:
Lisa Vaughn
Lisa Vaughn
Jun 14, 2024
Flowers are beautiful, however they are not standing tall and they need to be untangled. Otherwise they are beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 14, 2024
We will rework and send a new picture. Thank you Lisa!
Reviewed By:
vivian LaTrean seward
vivian LaTrean seward
Jun 3, 2024
Beautiful arrangements, however, they were delivered a day early than I requested
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jun 11, 2024
We apologize for the early delivery, our store was affected by the storms and were delivering without power.
Thank you Vivian!
Thank you Vivian!
Reviewed By:
Amanda
Amanda
May 31, 2024
Flowers were beautiful. I did enjoy getting a picture beforehand. However, the flowers did not arrive on the scheduled day. There were bad storms early Tuesday morning that may have prevented online delivery.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jun 11, 2024
We apologize for the delay, our store was impacted by the storms and lost power for 4 days after the storms.
Thank you Amanda!
Thank you Amanda!
Reviewed By:
Carol Dietz Holly Lake Ranch Trinity Lutheran Church
Carol Dietz Holly Lake Ranch Trinity Lutheran Church
May 25, 2024
I like the arrangement but I asked for purple and white. This picture is all white. I specifically asked for a large white and purple arrangement.
Responded To By:
May 25, 2024
We apologize this isn't what you were expecting. Please give us a call at 214-324-2481 and we'd be happy to assist you in fixing this issue.
