McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69192 reviews | Star Rating: 4.68
5 Star ★★★★★
 
 
58,808
84.99%
4 Star ★★★★
 
 
4,509
6.52%
3 Star ★★★☆☆
 
 
2,351
3.40%
2 Star ★★☆☆☆
 
 
1,485
2.15%
1 Star ☆☆☆☆
 
 
2,039
2.95%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Ivone Holt
May 22, 2024
A friend sent one to me when my husband died. It had a beautiful blue bow. I cannot see a bow on this one. I do like receiving a photo of the blowers or plant being sent.
★★★★
Reviewed By:
Bucky mcafee
May 21, 2024
Very nice
Responded To By:
Tracy Mayes / Manager
May 21, 2024
Thank you Bucky!
★★★★
Reviewed By:
Patsy Baughman
May 20, 2024
Thanks for picture, look Nice/ Pretty, BUT sure wish it had some sort of bow . Still thanks
Responded To By:
Lizbeth DeLaRosa / Sales
May 20, 2024
Thank you Patsy!
★★★★
Reviewed By:
Karen Cavazos
May 14, 2024
The flowers were lovely but as you can see in the picture the cookies were placed vertically in the bag and many were broken as a result. I love your floral arrangements and EVERYTHING else about McShan Florist but admit going forward I will not order cookies to go along with the arrangement.
Responded To By:
Tracy Mayes / Manager
May 14, 2024
Karen, We apologize if the cookies were broken if you give us a call we will be happy to help. 214-324-2481 Thank you!
★★★★
Reviewed By:
Autrye Faye Warren
May 13, 2024
The arrangement was absolute beautiful! Also your sales representative was very nice and understanding. She actually helped me make a decision about the arrangement which was for Mother's Day for my niece whose father (my brother) had recently passed. Five Star rating.
Responded To By:
Tracy Mayes / Manager
May 13, 2024
Thank you Autrye!
★★★★
Reviewed By:
Sandra Marx
May 13, 2024
Rather small orchid & I requested no straight sticks, curly if possible or other background. Moss?
Responded To By:
Tracy Mayes / Manager
May 13, 2024
We did get this corrected for you Sandra! Thank you for letting us know.
★★★★
Reviewed By:
Stanley Dean
May 12, 2024
Flowers looked great upon arrival and delivery was prompt and courteous. However, one of the large yellow blooms drooped and started to shrivel by the next morning. Otherwise it was great
Responded To By:
Tracy Mayes / Manager
May 13, 2024
Thank you Stanley! If you are not please with the arrangement just give us a call at 214-324-2481 and we will be happy to help.
★★★★
Reviewed By:
Constance
May 11, 2024
I thought the flowers on the website were more light pink and white
★★★★
Reviewed By:
Virgilia M Watson
May 11, 2024
The flowers were beautiful. The representative that handle my call had a lot of static on her phone and I spelled my daughters name twice but it was still spelled incorrectly. Valencia but it was spelled Zalencia other than that the flowers were very pretty
Responded To By:
Tracy Mayes / Manager
May 11, 2024
Just got the spelling corrections done for you. We apologize for any inconvenience. Thank you !
★★★★
Reviewed By:
Donna W
May 9, 2024
The arrangement on your website looked better than the flowers in the picture you sent of my order.
Responded To By:
Tracy Mayes / Manager
May 9, 2024
Donna, If you are not happy with the arrangement please give us a cll we will be happy to help! 214-324-2481
★★★★
Reviewed By:
Emma McIlwaine
May 8, 2024
The flowers look lovely, however there seems to be less roses / flowers in this arrangement than the image on your website. A little disappointed, as have used you before and was really pleased with your service, hence why using you again.
Responded To By:
Tracy Mayes / Manager
May 8, 2024
If you are not happy please give us a call 214-324-2481
we will be happy to help. Thank you Emma!
★★★★
Reviewed By:
Carolyn Greer
May 7, 2024
Thanks
Responded To By:
Tracy Mayes / Manager
May 7, 2024
You are welcome Carolyn!
★★★★
Reviewed By:
Royal Green
May 5, 2024
Nice floral arrangement.
★★★★
Reviewed By:
Paula Belin
May 5, 2024
It was delivered exactly as described.
★★★★
Reviewed By:
Susan Sheffield
May 1, 2024
https://www.mcshanflorist.com/bouquet/telefloras-color-me-rosy-bouquet/p_ef_t509-1a Thank you for the photo, but for $95 I was expecting a glass vase like the teleflora bouquet in the photo ☹️ But the roses are very pretty.
Responded To By:
Tracy Mayes / Manager
May 1, 2024
Susan, This is a glass vase with a leaf wrap too hide the stems. Thank you!
★★★★
Reviewed By:
William & Joyce Armstrong
Apr 30, 2024
Thanks for excellent work. I appreciate how I can always depend on you.
★★★★
Reviewed By:
Paula Girvin
Apr 29, 2024
I love McShan Florist, the customer service that takes the order over the phone, and their quality products. Regarding this particular order, I love the mug and flowers, however the orange-y gold ribbon and balloon are not what I would pick to go with the mug and flowers, but I wasn't able to see what all was available as choices regarding the ribbon and mylar balloon. It would be cool if we could see those choices and be able to pick out those, too.
Responded To By:
Tracy Mayes / Manager
Apr 29, 2024
Paula, Thank you and if you are not satisfied with the colors please give us a call and we will be happy to help. 214-324-2481
★★★★
Reviewed By:
Scott Woodward
Apr 22, 2024
The chocolate was ordered as turtles, but salted caramels. Otherwise the flowers are beautiful.
Responded To By:
Lizbeth DeLaRosa / Sales
Apr 22, 2024
We apologize for the confusion, the Sea Salt Caramel Truffles is what was delivered. Thank you Scott!
★★★★
Reviewed By:
David Kern
Apr 15, 2024
The flowers were nice enough. Very pretty. They just seemed to lack something that I can't put my finger on... Sorry to be vague but there was just something missing. Otherwise, very nice. I had originally wanted Fire & Ice roses and was told that they were not available, so maybe that's it. Thanks.
Responded To By:
Lizbeth DeLaRosa / Sales
Apr 15, 2024
Please give our customer service team a call and we would be more than happy to help make this order right for you. 214-324-2481
Thank you David!
★★★★
Reviewed By:
Carol Branch
Apr 9, 2024
The arrangement was beautiful, however, very small for the price. I like receiving a photo.
★★★★
Reviewed By:
Sally P Basel Switzerland
Apr 9, 2024
My order on line arrived in a timely fashion as pictured. Thank you.
Responded To By:
Lizbeth DeLaRosa / Sales
Apr 9, 2024
Thank you Sally!
★★★★
Reviewed By:
BB
Apr 5, 2024
Pretty bouquet!
Responded To By:
Tracy Mayes / Manager
Apr 5, 2024
Thank you BB!
★★★★
Reviewed By:
Carmela Garcia
Mar 29, 2024
A little disappointed it didn't look like arrangement in your website. Yes, lover getting photo of arrangement! Thank you
Responded To By:
Tracy Mayes / Manager
Mar 29, 2024
If you are not happy with the arrangement please give us a call to our customer service team and we will be happy to help. 214-324-2481
★★★★
Reviewed By:
Shirley
Mar 25, 2024
Very nice
Responded To By:
Tracy Mayes / Manager
Mar 26, 2024
Thank you Shirley!
★★★★
Reviewed By:
Curtis Jones
Mar 23, 2024
An excellent experience except trying to use your web site. Didn't process my order
Responded To By:
Lizbeth DeLaRosa / Sales
Mar 25, 2024
Sorry the website was not working correctly for you Curtis. You are welcome to call and place your order with one of our representatives! 214-324-2481
Thank you Curtis!
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