McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69712 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,287
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Emma McIlwaine
Emma McIlwaine
May 8, 2024
The flowers look lovely, however there seems to be less roses / flowers in this arrangement than the image on your website. A little disappointed, as have used you before and was really pleased with your service, hence why using you again.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 8, 2024
If you are not happy please give us a call 214-324-2481
we will be happy to help. Thank you Emma!
we will be happy to help. Thank you Emma!
Reviewed By:
Carolyn Greer
Carolyn Greer
May 7, 2024
Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 7, 2024
You are welcome Carolyn!
Reviewed By:
Susan Sheffield
Susan Sheffield
May 1, 2024
https://www.mcshanflorist.com/bouquet/telefloras-color-me-rosy-bouquet/p_ef_t509-1a Thank you for the photo, but for $95 I was expecting a glass vase like the teleflora bouquet in the photo ☹️ But the roses are very pretty.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 1, 2024
Susan, This is a glass vase with a leaf wrap too hide the stems. Thank you!
Reviewed By:
William & Joyce Armstrong
William & Joyce Armstrong
Apr 30, 2024
Thanks for excellent work. I appreciate how I can always depend on you.
Reviewed By:
Paula Girvin
Paula Girvin
Apr 29, 2024
I love McShan Florist, the customer service that takes the order over the phone, and their quality products. Regarding this particular order, I love the mug and flowers, however the orange-y gold ribbon and balloon are not what I would pick to go with the mug and flowers, but I wasn't able to see what all was available as choices regarding the ribbon and mylar balloon. It would be cool if we could see those choices and be able to pick out those, too.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 29, 2024
Paula, Thank you and if you are not satisfied with the colors please give us a call and we will be happy to help. 214-324-2481
Reviewed By:
Scott Woodward
Scott Woodward
Apr 22, 2024
The chocolate was ordered as turtles, but salted caramels. Otherwise the flowers are beautiful.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Apr 22, 2024
We apologize for the confusion, the Sea Salt Caramel Truffles is what was delivered. Thank you Scott!
Reviewed By:
David Kern
David Kern
Apr 15, 2024
The flowers were nice enough. Very pretty. They just seemed to lack something that I can't put my finger on... Sorry to be vague but there was just something missing. Otherwise, very nice. I had originally wanted Fire & Ice roses and was told that they were not available, so maybe that's it. Thanks.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Apr 15, 2024
Please give our customer service team a call and we would be more than happy to help make this order right for you. 214-324-2481
Thank you David!
Thank you David!
Reviewed By:
Carol Branch
Carol Branch
Apr 9, 2024
The arrangement was beautiful, however, very small for the price. I like receiving a photo.
Reviewed By:
Sally P Basel Switzerland
Sally P Basel Switzerland
Apr 9, 2024
My order on line arrived in a timely fashion as pictured. Thank you.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Apr 9, 2024
Thank you Sally!
Reviewed By:
BB
BB
Apr 5, 2024
Pretty bouquet!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 5, 2024
Thank you BB!
Reviewed By:
Carmela Garcia
Carmela Garcia
Mar 29, 2024
A little disappointed it didn't look like arrangement in your website. Yes, lover getting photo of arrangement! Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2024
If you are not happy with the arrangement please give us a call to our customer service team and we will be happy to help. 214-324-2481
Reviewed By:
Shirley
Shirley
Mar 25, 2024
Very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 26, 2024
Thank you Shirley!
Reviewed By:
Curtis Jones
Curtis Jones
Mar 23, 2024
An excellent experience except trying to use your web site. Didn't process my order
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 25, 2024
Sorry the website was not working correctly for you Curtis. You are welcome to call and place your order with one of our representatives! 214-324-2481
Thank you Curtis!
Thank you Curtis!
Reviewed By:
Linda B
Linda B
Mar 23, 2024
Plant was very nice but I thought it would be larger for the cost of $90.00.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 23, 2024
If you are not happy please give our customer service team a call
at 214-324-2481 and we will be happy to help. Thank you Linda!
at 214-324-2481 and we will be happy to help. Thank you Linda!
Reviewed By:
Sharon Crawford
Sharon Crawford
Mar 23, 2024
The flowers I ordered were beautiful and fresh. The arrangement was everything I expected
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 23, 2024
Thank you Sharon!
Reviewed By:
Danna Williams
Danna Williams
Mar 19, 2024
I was hoping for an Anniversary Balloon but it looks nice.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 20, 2024
We apologize and our customer service team will give you a call to discuss.
Thank you Dana!
Thank you Dana!
Reviewed By:
Yolanda Dominguez
Yolanda Dominguez
Mar 19, 2024
I was very pleased with the flowers. They are beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 20, 2024
Glad you like them Yolanda!
Reviewed By:
Esther Mills 3E Ministries
Esther Mills 3E Ministries
Mar 15, 2024
Not as happy with the azalea tree as in the previous years. Very little selection too.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 15, 2024
We apologize if you are not happy with the azalea tree. We do have a variety of other plants green and blooming that you may choose from. If you give us a call we are happy to help. Thank you Ester!
Reviewed By:
Heather Gary
Heather Gary
Mar 13, 2024
Thank you for always meeting the needs of our church family. May it be funerals, get well wishes, church anniversaries, women's day and many more celebratory events.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 13, 2024
Heather, You are very welcome!
We appreciate you!
We appreciate you!
Reviewed By:
Sharon Dupuis
Sharon Dupuis
Mar 10, 2024
Smaller than remember basket of plants that received in past. Nice looking.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 11, 2024
We are sorry this did not meet your expectations please give our customer service team a call if you need to 214-324-2481
Thank you Sharon!
Thank you Sharon!
Reviewed By:
Shannon Dancila
Shannon Dancila
Mar 9, 2024
Hi, I love the flower arrangement! Thanks for the picture of it. I wish I would have been told that the balloons would be stuck in the plant and not floating. I wouldn't have gotten the smiley face balloon because it looks a little odd with both. Otherwise it's perfect! Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 9, 2024
Thank you Shannon!
Reviewed By:
Tracy Fozdar
Tracy Fozdar
Mar 8, 2024
that does not look the size of a $200 bouquet. Looks smaller than the photo on the website for the regular size bouquet. Hopefully it is just the photo not doing it justice. But it does look pretty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2024
Tracy, Glad we got to talk about your order. We are doing a redelivery and will have the designer rework the arrangement for you to be more like the picture. please let me know what you think once we send a new picture. Thank you!
Reviewed By:
Heather Gary
Heather Gary
Feb 29, 2024
Beautiful arrangements. Thank you for meeting our needs during this time of loss in our church family.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 29, 2024
You are welcome Heather!