McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69199 reviews | Star Rating: 4.68
5 Star ★★★★★ |
58,815
|
84.99% |
4 Star ★★★★☆ |
4,509
|
6.52% |
3 Star ★★★☆☆ |
2,351
|
3.40% |
2 Star ★★☆☆☆ |
1,485
|
2.15% |
1 Star ★☆☆☆☆ |
2,039
|
2.95% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
SuperCDW
SuperCDW
Jan 12, 2024
The casket spray was beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 12, 2024
Thank you!
Reviewed By:
Ramona Whitehurst / First Baptist Church Dallas
Ramona Whitehurst / First Baptist Church Dallas
Jan 9, 2024
Thank you for the picture. I had ordered the dish garden with the African violet. Easy Maintenance. However, you may not have had that plant in stock. Hopefully the daisy's will last awhile.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 9, 2024
We do apologize we are out of the African violet, The daisy will last they are very hardy plants. Thank you Ramona!
Reviewed By:
DeCarla Anderson
DeCarla Anderson
Jan 9, 2024
Much better!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 9, 2024
Wonderful! Glad we could help. Thank you DeCarla!
Reviewed By:
Terry Sessums
Terry Sessums
Jan 8, 2024
It's a beautiful arrangement, I guess I was expecting it to be a little more somber for a memorial service instead of the fall flowers but I am pleased with it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 8, 2024
If you are not happy with the arrangement please give our customer service team a call at 214-324-2481 and we will be happy to help.
Reviewed By:
Randall Scott
Randall Scott
Jan 7, 2024
My wife was pleased and so was I with the arrangement. I think the arrangement was appropriate in size and quality for the price charged. I hope they will continue to be so for the remainder of the subscription. Our only negative comment is that the roses wilted rather quickly and that is the one reason I always us McShan, because your flowers typically stay fresh much longer than other florists' arrangements. Thank you for asking.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 8, 2024
Thank you Randall! If you give us a call about the roses our customer service
team is here to help. 214-324-2481
team is here to help. 214-324-2481
Reviewed By:
Janice Barnhart
Janice Barnhart
Jan 6, 2024
The arrangement was good. But not like the one ordered. Other wise it was a good arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 6, 2024
If this is not what you ordered please give us a call back at 214-324-2481
our customer service team is here to help. Thank you.
our customer service team is here to help. Thank you.
Reviewed By:
Danielle O'bannon
Danielle O'bannon
Jan 6, 2024
Thank you. It looks ok!
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jan 6, 2024
If you are not happy please call us back at 214-324-2481
Thank you Danielle!
Thank you Danielle!
Reviewed By:
Rachel Nichols
Rachel Nichols
Jan 5, 2024
I expected them to be a little fuller/taller based on the illustrations comparing the small to medium difference but this is very cute still. Thank you! Like getting the pic
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 5, 2024
If you are not happy please give us a call 214-324-2481 Thank you!
Reviewed By:
Carole Harris
Carole Harris
Dec 31, 2023
The arrangement was exactly what I knew you could do. That is why I will always want you my for special orders. You would want to know that a few of the white roses were just a little droopy when I arrived at Restland at 4:00 pm. I am still very satisfied.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 2, 2024
Thank you Carole!
Reviewed By:
Margaret J NORBERG
Margaret J NORBERG
Dec 29, 2023
Very nice arrangement and yes like it a picture of it. I like the ease of finding something with ya'll. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 30, 2023
Thank you Margaret!
Reviewed By:
Lynn
Lynn
Dec 28, 2023
Since they are going to 2 different people at the same address & having paid the same amount for each bouquet, I wish they were the same approximate size with different flowers. They look almost alike with one being considerably smaller. Thank you for sending the pics.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 28, 2023
Not a problem I will send these back to design and get them made the same size with different flowers. If there is anything else Please give us a call at 214-324-2481 Thank you Lynn!
Reviewed By:
Gwenevere Denise Mitchell
Gwenevere Denise Mitchell
Dec 22, 2023
This is much better. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 22, 2023
Great glad we could make this better for you. Thank you Gwenevere!
Reviewed By:
Jean Phillips
Jean Phillips
Dec 22, 2023
The bouquet is pretty - thought there would be more purple flowers though
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 22, 2023
If you are not satisfied with the flowers please call our customer service team
and we would be happy to help 214-324-2481 Thank you!
and we would be happy to help 214-324-2481 Thank you!
Reviewed By:
Joy Tompkins
Joy Tompkins
Dec 21, 2023
The flowers were Beautiful! Thanks
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Dec 21, 2023
Thank you Joy!
Glad you liked them!
Glad you liked them!
Reviewed By:
Anita Schuessler
Anita Schuessler
Dec 20, 2023
It looks great except for the fact that you can't see the Christmas penguin face on the mug because of the pine branch hanging in front of it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 20, 2023
Thank you Anita!
Reviewed By:
Shane Hutchings
Shane Hutchings
Dec 19, 2023
Other than an issue on placing the order, the arrangement and getting a short turn around on the order was great. I would though like to say though, that I have slowed down in ordering from McShan due to your costs on the arrangements and costs on delivery. In my opinion being too costly. I understand that you have a lot of overhead but so does Walmart. It is about volume and you do a lot of volume. I am just saying. I do like getting a picture of the arrangement and I was satisfied with my order.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 19, 2023
Glad to hear you are satisfied with you order. Thank you Shane!
We appreciate you.
We appreciate you.
Reviewed By:
Barbara Johnson
Barbara Johnson
Dec 16, 2023
The plant is very nice and warm. Thank you for the delivery.
Reviewed By:
Betty Murphy
Betty Murphy
Dec 14, 2023
Very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 14, 2023
Thank you Betty!
Reviewed By:
Tom Yenne
Tom Yenne
Dec 13, 2023
The flowers were great but it arrived with only one candle. Kind of disappointing.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 13, 2023
We apologize for the missing candle. If you call our customer service team we will be happy to help. 214-324-2481 Thank you
Reviewed By:
Donna Gunn
Donna Gunn
Dec 13, 2023
Mildly disappointed. Not as full as picture shown on your website.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 13, 2023
If you are not happy with your poinsettia plant please give our customer service team a call 214-324-2481 We are here to help. Thank you!
Reviewed By:
Kathey
Kathey
Dec 12, 2023
It could have been a bit fuller
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 12, 2023
If you are not happy with the Ivy Pole just give our customer service team
a call and we would be happy to help. 214-324-2481 Thank you Kathey!
a call and we would be happy to help. 214-324-2481 Thank you Kathey!
Reviewed By:
Dawn Parker
Dawn Parker
Dec 10, 2023
Plant looks great, but requested a purple ribbon be included.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 12, 2023
We apologize for the bow not being added. Give our customer service team a call at 214-324-2481 and we would be happy to help!
Reviewed By:
Dianna Reed amvets Post 23 ladies auxiliary.
Dianna Reed amvets Post 23 ladies auxiliary.
Dec 4, 2023
Love the flowers. Please see if we can get a veterans discount. All the flowers I send are for veterans passing. We are a non profit at amvets Post 23. Thank you.
Responded To By:
Dec 9, 2023
Thank you, Dianna!
Reviewed By:
Phkauth@yahoo.com
Phkauth@yahoo.com
Dec 2, 2023
Loved these arrangements. I expect only the best from you. Thank you.