McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69203 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,819
|
84.99% |
| 4 Star ★★★★☆ |
4,509
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
JEANNEN
JEANNEN
Dec 1, 2023
Excellent customer service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 1, 2023
Thank you Jeannen!
Reviewed By:
Renae
Renae
Nov 28, 2023
The arrangement was gorgeous and delivered on time. There were supposed to be 2 cards and only one made it with the delivery. I wanted both to be delivered as they had different yet equal importance.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 28, 2023
Please give our customer service team a call at 214-324-2481 and we will be happy to correct this for you. Thank you Renae
Reviewed By:
Marishak
Marishak
Nov 26, 2023
There were many plebeian flowers in the arrangement.
Reviewed By:
Amanda Basler
Amanda Basler
Nov 25, 2023
Thank you for putting together a lovely arrangement. I did think it was going to be in a square glass cube based on the product photo. And I enjoy being able to see them.
Reviewed By:
Jaimi Villarreal
Jaimi Villarreal
Nov 22, 2023
Would like to have seen more orange or burgundy… Love the purple and green ! Overall satisfying
Reviewed By:
Lyndsey Chapman
Lyndsey Chapman
Nov 21, 2023
Beautiful arrangement though some flowers were breaking off
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 21, 2023
Glad you like it. If there is an issue please call us and we can help.
214-324-2481 Thank you!
214-324-2481 Thank you!
Reviewed By:
Regina Henderson
Regina Henderson
Nov 20, 2023
Very simple process. Thanks so much.
Reviewed By:
Lon,y and Jean caraway
Lon,y and Jean caraway
Nov 17, 2023
The plant is Beautiful.
Reviewed By:
Valarie Anderson
Valarie Anderson
Nov 16, 2023
Very satisfied with order. No issues. Will continue to us McShane Florist
Reviewed By:
Ted
Ted
Nov 10, 2023
Flower arrangement was well received by a recovering SIL. Seemed like a reasonable value compared to other options.
Responded To By:
Nov 13, 2023
Thank you, Ted!
Reviewed By:
Damien Mesa
Damien Mesa
Nov 4, 2023
Wife was pleased with the arrangement.!
Responded To By:
Nov 6, 2023
Thank you, Damien!
Reviewed By:
Daniel
Daniel
Nov 3, 2023
Well... Hmm... McShan did a fairly good job on all four deliveries to my love. Though the execution was not as hoped for. I was quite clear that all the deliveries were NOT to include a vase or container because she is overrun with such. Still three of the four deliveries included a vase or cup. Ugh. I was quite specific that I did NOT want autumn/fall colors because she hates her birthday associated with fall or Halloween. Still one of the arrangements was exactly that... dark fall colors. Even after calling to assure the final arrangement did not include a vase, it did. I paid quite a bit of money for all for arrangements and it feels like my money went towards the purchase of unwanted vases. Would I recommend McShan? Well yes BUT ...
Responded To By:
Bruce McShan / President
Bruce McShan / President
Nov 3, 2023
We apologize for the mistake. Please give us a call and our customer service
department can help in anyway you would like. 214-324-2481
department can help in anyway you would like. 214-324-2481
Reviewed By:
Lee Russell
Lee Russell
Nov 3, 2023
Nice. I was very pleased to see the item. Thanks will order again.
Reviewed By:
Janie Pacheco Duran
Janie Pacheco Duran
Nov 2, 2023
Beautiful!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 2, 2023
So glad you like it Janie!
Reviewed By:
Maribel Hamm
Maribel Hamm
Oct 29, 2023
Over all: You were a last chance florist for me to send same day arrangement to a friend. Thank you! For the price: I was hoping for a larger arrangement, but it was better than no arrangement at all! Feedback: getting photo is very helpful & I appreciate that you look for feedback to improve your business. Thats awesome!
Responded To By:
Nov 1, 2023
Thank you, Maribel!
Reviewed By:
Cynthia Rollerson
Cynthia Rollerson
Oct 27, 2023
Arrangement is very nice . I thought when ordered the plant would have the African Violet flower as the picture did on the website. I guess I should have stressed which flower. When order is being placed I would recommend asking which flower as it will be assumed it's the flower on website
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 30, 2023
There actually is a pink African violet in the arrangement. If there is anything else we can do please call us 214-324-2481 to discuss. Thank you
Reviewed By:
Nicole Poteet
Nicole Poteet
Oct 27, 2023
The arrangement itself is pretty but it's not what I had in mind for fun bright colors for a 7 year old girl. Thank you for sending photo.
Reviewed By:
GM
GM
Oct 27, 2023
Seeing a picture is great and caused us to ask for a change from black container to white as shown in the internet ad. I do wonder, however, what happened to the paper wrap and/or bow that used to accompany floral choices. Very impressed with same day delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 27, 2023
So happy we were able to change the container for you.
We do not use the paper wrap and if you want a bow just
request one and we will be happy to add that for you.
We do not use the paper wrap and if you want a bow just
request one and we will be happy to add that for you.
Reviewed By:
Fae Mauldin
Fae Mauldin
Oct 20, 2023
Disappointed that it didn't look more like the ad online with more pink flowers. It looked a little drab with more green and with yellow flowers. Thanks for sending photo
Reviewed By:
Kelli
Kelli
Oct 19, 2023
The flower arrangement is beautiful and I love receiving a picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 19, 2023
So happy you love it Kelli!
Reviewed By:
Kim Denton
Kim Denton
Oct 17, 2023
Flowers were beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 18, 2023
Thank you Kim!
Reviewed By:
CGL
CGL
Oct 17, 2023
Arrangement is very pretty. I did think the price was a little high though.
Reviewed By:
Nelda Leist
Nelda Leist
Oct 13, 2023
I would have thought for a $100 the arrangement would have been larger.
Responded To By:
Oct 17, 2023
Thank you, Nelda!
Reviewed By:
Cindi Westcott
Cindi Westcott
Oct 12, 2023
Every time I order…simply perfection!
Responded To By:
Oct 17, 2023
Thank you, Cindi!
Reviewed By:
Pauline Wadevery
Pauline Wadevery
Oct 12, 2023
Very pretty.I'm pleased
Responded To By:
Oct 12, 2023
Thank you, Pauline!
