Provo Flower Patch, Provo, UT - Customer Flower Reviews

1298 North State Street
Provo, UT 84604
1-801-377-7995
www.flowerpatchprovo.com

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Total reviews: 2336 reviews | Star Rating: 4.68

5 Star ★★★★★	1,944	83.22%
4 Star ★★★★☆	216	9.25%
3 Star ★★★☆☆	66	2.83%
2 Star ★★☆☆☆	45	1.93%
1 Star ★☆☆☆☆	65	2.78%

Real Customers, Real Reviews

All reviews are from verified Provo Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★

Reviewed By:
MKunde

Nov 20, 2019

Thanks for making this easy.

★★★★★

Reviewed By:
L

Nov 19, 2019

The flowers are gorgeous, I know she will love them. I appreciated the photo before delivery. Thank you so much for accommodating my delivery on such short notice.

★★★★★

Reviewed By:
Deanna

Nov 18, 2019

I live out of state and I call them and they are always very professional and helpful. They always suggest items for the occasion that I am working with them on. Love Them!

★★★★★

Reviewed By:
James

Nov 18, 2019

Looks good as always!

★★★★★

Reviewed By:
Angela Sabin

Nov 16, 2019

Thank you. They look beautiful. Will you please make sure the last nameSycamore on the card is spelled right. It is spell like Sabin not with a s at the end

★★★★★

Reviewed By:
Koaly

Nov 16, 2019

So much better!! The first photo sent the flowers were wilted and sad looking. So the company made another fresh one and sent both to her. Thanks so much for the effort! Definitely will come back

★★☆☆☆

Reviewed By:
Koaly

Nov 16, 2019

Look wilted

Responded To By:
Provo / Manager

Nov 18, 2019

My name is Sean Heaps, I am the Call Center Director for Flower Patch located at the Corporate office.

First I want to thank you for taking the time to communicate to us why our product/s... More

My name is Sean Heaps, I am the Call Center Director for Flower Patch located at the Corporate office.

First I want to thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I will be in contact with you in regards to this issue to make the best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future..

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.

I will reach out to you today to discuss this matter .
Regards,
Sean Heaps
Less

★★★★★

Reviewed By:
Jenn

Nov 16, 2019

I called to place an order because I hate ordering flowers online. They were super friendly and helpful, easy to work with. I told them I liked the idea of one of their online specials but wanted it bigger. I gave them a dollar amount and told them to go crazy and what they produced was gorgeous and bigger and more beautiful than I even expected. They also send a photo before they deliver so if you're unhappy or want something different you have the opportunity to call, which I liked. Delivery was prompt and they notify you when it's delivered. 100% will use them in the future.

★★★★★

Reviewed By:
Angela Morris

Nov 15, 2019

Thank you for a picture and email! That is so helpful! Could you also let me know when they are delivered? Thanks!

★★★★★

Reviewed By:
Dani allan

Nov 15, 2019

Loved getting a photo of the flowers! They looked just as advertised! Great company to work with.

★★★★★

Reviewed By:
Jake

Nov 15, 2019

★★★★★

Reviewed By:
Sallie Curnow-Ronhaar

Nov 14, 2019

I love this! Sending me a pic of what you deliver is brilliant! Thank you so much!

★★★★★

Reviewed By:
Elaine

Nov 12, 2019

Beautiful! Thank you!

★★★★★

Reviewed By:
Shay

Nov 12, 2019

As I have lots of family in Utah and I'm in Georgia, I often send flowers sight unseen. Most show little effort, but not the Flower Patch in Provo...they were fantastic! I wasn't treated like an online, never see you again customer and they put together a beautiful, exactly what I asked for bouquet. They have won my loyalty & will be a returning customer!

★★★☆☆

Reviewed By:
Kellie

Nov 12, 2019

Not really what I requested at all... Asked for heavy orange and some different pinks, didn't say anything about purple or yellow... They are beautiful, but not what I requested.