Salvy the Florist, Lynn, MA - Customer Flower Reviews
Total reviews: 5305 reviews | Star Rating: 4.82
Real Customers, Real Reviews
All reviews are from verified Salvy the Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
"Flowers were great, TROUBLE is the were delivered a week early!
Otherwise rating would have been *****"
"The bouquet for my uncle's funeral looked terrible, it looked like a little child threw it together, I was very embarrassed"
"Looks like a xmas ornament instead of a burial boquet"
"I pay for the premium and got the standard
"Looked nothing like the photo on the website. Specifically indicated 'the one with the party items etc, for a young adult.
"I must say I find this arrangement very disappointing. First of all while it was designers choice the arrangement is going to a man and I can see that it is almost entirely pink flowers. Secondly I paid $85 including delivery for $85 I would think we would be able to use something a little more high-end then carnations. To me as a florist this arrangement looks like it costs about $45."
"First time I have ever refused flowers. Ordered Enchanted Cottage and this is what was sent. Nothing like what was ordered and I was very specific. Very disappointed."
"I always get my flowers from Salvy's every occasion for my mother and this year was very disappointing. I have never seen flowers that were almost dead."
"Not the arrangement i originally ordered. The one i ordered was back ordered even though it didnt say that online
Then my balloons which i paid extra for where not included in my order."
"This is what i order otps://mobile.salvytheflorist.com/best-sellers/isle-of-white
This is what i order"
"She's not very happy with these....don't understand why there are pussy willows in a dozen long stem red roses
Sorry, I've been a long time customer, but the quality seems to go down with each order. This was a special day for her. I'll probably go elsewhere next time. And by the way, no balloons either.
"I expected the same floral arrangement, but with a different vase since the Teleflora's crystal block for a baby boy was not available. I do not like the floral arrangement. Very disappointed."
"I ordered my wife flowers for Valentineís Day while traveling overseas. The flowers were never delivered. I called Salvy the next day only to hear a bunch of excuses about the driver getting confused. Neither my wife nor I received any phone call to help the driver find our location.
Since Valentineís Day was already over I asked the gentlemen on the phone to give me my money back. Few minutes later my wife received a call informing her that I place the order on time but the driver got confused and they will deliver the flowers the next day for no charge.
As of today almost a week after my wife still hasnít received the flowers and I still didnít get money back.
I will never use this place again.
"Would never order again from them. Online order was nothing as what was sent for funeral. Owner had attitude and was not professional. Picture had 14 roses actual that was sent had 4 roses. Ordered all pink and white they substituted orange tiger lilies for purple daisy's. Very poor service and quality. Suppose to have yellow case instead had clear vase. No discount for mistake and poor substitutions! Never will order again from them! Quality is horrible."
"You guys missed the balloon for which I made the payment."
"I am very unhappy with this order. I ordered this arrangement because of the sunflowers and there is not a single one in this arrangement. I should have been contacted and notified there would not be a sunflower in the arrangement. I would have chosen a different one. I have used Salvy the Florist in the past and have always been happy but I am not this time. This arrangement was for my 15 year old niece who loves sunflowers."
"different container than on internet -- did not request bow; Dr. Maragliano is very unhappy with arrangement."
"I did not care for this arrangement at all. The flowers for the family, which was mentioned, were done at the shop and were beautiful pinks and blues-very subtle. Than this arrangement arrived in screaming yellow and pinkish red. I have always left the discretion to the floral artist but now know that I need to give more direction. This was really an embarrassing display. I felt bad for having sent it and boy, did it stand out. Shockingly bright but not even cheerful-just yellow and awful. I have not had an experience like this before."
"This Photo looks great. When I arrived at the recipients home last night and saw it firsthand, I saw these pretty flowers in a very very small vase not like the photo.not happy! Pete M"
"the two pears in front had several brown spots on them and were soft. they should have not gone in the basket.the rest of the fruit looked good.
Sorry Kathy. It will be reviewed, addressed, and corrected. We will have a new basket sent out this afternoon. Sorry for the mishandling of your order.
Thank you for your continued trust and business. Please call if you have any additional questions or concerns.
"disappointed in the arrangement.. Too much filler and some of the flowers look dead. Not worth $63."
"I will never order from you again! Very Disappointed"
"Would have liked something a little more modern, these look like flowers picked from someones yard"
"I ordered two $100 arrangements and specified lilies to be included. When I viewed the baskets via the email sent to me, I saw 4 1/2 roses a bunch of carnations and baby's breath... I called the florist who informed me he was out of lilies but it was a very large arrangement. So, $200 plus delivery will get you approx 10 roses lots of carnations and even more baby's breath....but they will be very large. Thanks for appreciating my business- you won't see it again"
"I will never purchase flowers from this place again! They said delivery will be anytime before 12pm and they show up at my door at 2:10pm! I'm all set with this place. 5 years of loyalty to this place is gone."