Salvy the Florist, Lynn, MA - Customer Flower Reviews
Total reviews: 5305 reviews | Star Rating: 4.82
Real Customers, Real Reviews
All reviews are from verified Salvy the Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
"Didnít receive confirmation email after the purchase or confirmation of delivery. Iím guessing this survey means they were delivered?"
"The Steal the Show arrangement that I ordered looks very different from the one displayed in the stock photo on the website. I am aware that flower substitutions are needed when flowers are not available. However, the amount of flowers and what was used is dissimilar. Additionally, the arrangement I ordered was with a clear vase, not an urn. The flowers ordered and the arrangement created simply do not match! I feel that they look like two different arrangements. Not satisfied and would like to be contacted."
"I specifically asked for there to be Lillies and roses. There wasnt a single Lilly in my arrangement and just a couple small roses. I have ordered from Salvy's before and had great experiences. I have to say I was displeased with my recent purchase."
"After ordering the smiley face coffee cup for my fiancé because she was having a bad day at work, I was told no problem have it in stock. Then got a call saying "sorry we don't have it" . Don't get me wrong she loved the flowers and vase that replaced it but the whole idea was the " don't worry be happy " phrase."
"I am surprised that you would put a bow on a planter that is being delivered to a funeral home. I'm not happy with this as it is not what I ordered nor does it replicate the picture online."
"Not the colors I suggested and I didn't want the mums. I had suggested more lilies."
"Gracias quedaron muy lindas..."
"I specifically asked for lilies and I don't see any. Also the sunflowers look wilted. I referenced a bouquet on your website that had lilies when I placed this order and this does not look like that at bouquet all. I don't think you listened to what I wanted."
"Although the customer service is excellent, I am once again disappointed in the flower arrangement. There were very few flowers for a $100 order, so I will be going elsewhere for future orders as this is the third time I have been disappointed. :("
"We haven't seen the flowers in person yet. It looks like both are table arrangements and we ordered a spray and a basket."
"Hey guys honestly, the flowers were amazing and everyone was thrown back by how beautiful they were and how big. But the issue im having is for the past 2 days they have been dying, wilting and falling over. I understand eventually things die but not with 2 days of getting them. My cell is 617-240-2702."
"I ordered the Bright and beautiful bouquet that I saw on Val's website. It should have dark pink roses and yellow snapdragons, etc. I am not happy with this piece and I don't understand why it didn't come from Val's in Chelsea where I ordered it from!! I am very disappointed!"
"Maybe the photo is just not good.... but the red flowers (roses???) look wilted. Does not resemble the product I selected.... I hope you will send a photo of the arrangement when it is sent please. (January 30, 2017)
"This does not resemble the picture I chose on-line. This appears to be much coarser. Can't say that I am as pleased as I have been in the past."
"Nothing unusual, very ordinary."
"Pretty, but This was not what I ordered and left at wrong door, so was outside for 24 hours."
"Very ordinary. I like something that has WOW!"
"I was disappointed that I ordered a Christmas bouquet and what was sent didn't look "Christmasy" at all. I expected red, green, white flowers, greens."
"There aren't even a dozen flowers here. I paid nearly $50 for this."
"Is this what I sent? I did not see it so I'm not sure....I can't give a fair rating because I don't know if this was my order"
"Flowers i ordered on website were not what was sent. Seems to be an internal communication issue as website clearly showed what i ordered but they called with a question on the order. When they didn't get a reply (we are on west coast, they are on the east coast) they went ahead and sent incorrect order. Wish they would have waited for our answer. They did end up sending the correct flowers a few days later free of charge but because of the initial hassle and excuses made, I will not be using them again."
"Not enough flowers and way too green.arrangement I saw online was all white fees with hints if green accents. This is mostly green."
"Not happy that my original order was not filled. This arrangement is not worth what I am paying for! First time this has happened.
Embarrassed to not have the flowers at the wake.
"Thank you so much, your flowers/plants are always the best."