The Flower Basket, Aurora, IL - Customer Flower Reviews
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Total reviews: 1171 reviews | Star Rating: 4.57
5 Star ★★★★★ |
972
|
83.01% |
4 Star ★★★★☆ |
60
|
5.12% |
3 Star ★★★☆☆ |
46
|
3.93% |
2 Star ★★☆☆☆ |
22
|
1.88% |
1 Star ★☆☆☆☆ |
71
|
6.06% |

All reviews are from verified The Flower Basket customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Michael Petersen
Michael Petersen
Nov 24, 2024
The flowers were delivered a day later than I requested. When I called and talked to Omar I was assured that they would have the exact same flowers I ordered delivered on the date requested. Instead my wife received a different arrangement that what Omar and I discussed. Please tell me why I should ever order from FTD again since you messed up the original delivery by being late and then messed up the second delivery by sending the wrong flowers.
Reviewed By:
Trevon Morris
Trevon Morris
Nov 11, 2024
Honestly I didn't like the flowers. It didn't look nothing like the picture I order. One big thing about it I ordered pink roses, But got red instead and it looked as if it was thrown together in a rush.
Reviewed By:
Lella/Leonarda
Lella/Leonarda
Oct 13, 2024
I ordered flowered for my moms birthday, For $76 it was not worth it at all
Reviewed By:
Gail Andjulis
Gail Andjulis
Sep 15, 2024
Roses were beautiful when they arrived on 9/10! Started dying on Friday and all roses died as of 9/15 didn't even last a week.
Reviewed By:
Irene Yacko
Irene Yacko
Aug 2, 2024
Flower were beautiful but started dying hours after being delivered.
Reviewed By:
Patricia Contilli
Patricia Contilli
May 22, 2024
Received 2 floral arrangements from FB in one week. Both came to my house when no one was home ... both arrangements left on the front stoop in windy, rainy(off & on all day) weather with no protection .. no plastic bag, no box ... nothing. Both arrangments were blown over ...I would not recommend this florist.
Reviewed By:
Emeline Hanscel
Emeline Hanscel
May 15, 2024
Horrible. To be delivered with dirty water with a whole spot missing in the back. Just horrible.
Reviewed By:
Shoaib
Shoaib
May 13, 2024
Flowers were ordered by my sister Dr Rehana Rafiq No flowers have been received ordered one week earlier. Please check.
Reviewed By:
Carol Willett
Carol Willett
May 6, 2024
The flowers arrived with some blossoms falling off as the diver handed over the bouquet. The remaining flowers wilted and died within 2-3 days. Just a bad experience!
Reviewed By:
Vik Sahni
Vik Sahni
Apr 25, 2024
There were hardly any roses and very bad looking bouquet. The picture and kind of flowers were deceptive. Horrible experience and did not put a smile on the receiver.
Reviewed By:
Barb
Barb
Apr 12, 2024
I am very upset I specifically ordered the hummingbird vase. Dif not receive what I ordered. I should of been notified ! Plus the recipient wasn't home so flowers were not delivered the day they were supposed to. You had my phone number you should of called and I would of told you to leave them at the front door !!!! Not happy with my order !
Reviewed By:
Ranya Fayad
Ranya Fayad
Apr 10, 2024
I never received them!!! Please call me 5615586998 My friend sent me flowers for my birthday and I've never received them on April 8
Reviewed By:
Laura
Laura
Mar 30, 2024
I sent these to my boss and when she sent me a picture it was NOT like there one I had picked out. Not even close! I was very disappointed and don't feel they were worth over 60$
Reviewed By:
David Follmann
David Follmann
Mar 5, 2024
The arrangement was the same size and shape as the arrangement I ordered for my wife but not the same color or feel. My wife loves lavender and lilac but the arrangement was pink with a hint of lavender, even the lavender vase of clear. I normally go to a florist but your online picture was perfect so I made the mistake of ordering online. Everyone I show your online pictures and the actual pictures to say I should ask for a refund. I also requested a morning delivery and had to return home when they said they were on their way, then I waited 40 minutes for them to arrive. Won't make this mistake again!
Reviewed By:
Shaunee
Shaunee
Mar 4, 2024
I never received my flowers. When the person who purchased them called for a reason as to why they were not delivered in time, she was told they would be delivered that day. They were never delivered. Who knows where they ended up or what they will look like if they ever get delivered.
Reviewed By:
Marie Franklin
Marie Franklin
Feb 26, 2024
The flowers were beautiful but they lasted 3 days. I was very disappointed because most flowers last at least 5-7 days. No plant food accompanied the flowers. I don't believe I would recommend using this service again
Reviewed By:
Shawn
Shawn
Feb 19, 2024
Unfortunately 3 roses died the next day. Then 3 more the following day. I was not impressed. I had flowers at Jewel last longer than this. Very disappointing.
Reviewed By:
Cynthia Jendro
Cynthia Jendro
Feb 18, 2024
No. The delivery person left them outside uncovered or package protected and they sat in freezing cold weather for many hours as we were not home. Needless to say they lasted but a day! Plus the arrangement looked like a few bundles from Trader Joe's and there was no succulent in it.
Reviewed By:
Danielle Sobieraj
Danielle Sobieraj
Feb 17, 2024
Flowers did not arrive as ordered on 800flowers Order that did arrive is as depicted in this photo but again not as ordered , completely different. My order was pink and red roses that was to be a dozen each with pink and purple fillers and a full arrangement that was $300 ... order I received would have been better bought at Jewel .. was not impressed by what I did receive and was embarrassed.. I normally buy my girl amazing and beautiful Flowers and sped top dollar but this was gas station quality
Reviewed By:
Tara Butler
Tara Butler
Feb 10, 2024
Actually I was quite disappointed this time. I ordered the biggest bouquet possible for this one when i usually order the smaller sizes and it looks even smaller than some of those. I will not do that in the future. I was really surprised in all the wrong ways unfortunately.
Reviewed By:
courtni
courtni
Jan 31, 2024
wasn't able to just leav delivery. delivery was rescheduled, wasn't able to get same day delivery. told me order was changed but it wasnt
Reviewed By:
Patti eiden
Patti eiden
Jan 30, 2024
Read the reviews already sent. You know I was not pleased. Based on the fact you never responded and are asking again says a lot. I've had major surgery, from now on contact the sender