The Flower Basket, Aurora, IL - Customer Flower Reviews
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Total reviews: 1178 reviews | Star Rating: 4.57
5 Star ★★★★★ |
979
|
83.11% |
4 Star ★★★★☆ |
60
|
5.09% |
3 Star ★★★☆☆ |
46
|
3.90% |
2 Star ★★☆☆☆ |
22
|
1.87% |
1 Star ★☆☆☆☆ |
71
|
6.03% |

All reviews are from verified The Flower Basket customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Kelly
Kelly
Jan 25, 2025
Unfortunately, my order did not come as pictured. My arrangement did not include the Mouseketeer hat and when my dad (who placed the order) called to notify, he was not provided a resolution or an apology. Furthermore, the delivery process was not seamless. I was out when it was initially attempted and received a message. I called back to inform when someone would be available to receive and was told that wasn't going to work and they'd have to deliver the following day and tried to force me to guarantee that I'd be home when they'd like to deliver despite the fact that I work during the daytime and couldn't be home for an early afternoon delivery.
Reviewed By:
Christine R
Christine R
Jan 25, 2025
Beautiful selection of flowers! I chose a gorgeous arrangement of carnations and they arrived beautifully arranged. Great quality and pricing! Local delivery was free, which was a huge bonus. I love to support businesses like this, I will definitely order again.
Reviewed By:
Mark
Mark
Jan 25, 2025
My delivery for my daughter's 9th birthday was fantastic and on time! The arrangement was gorgeous and she loved it! The delivery driver was great with communication through a challenge he encountered and were able to get it resolved quickly and without any trouble.
Reviewed By:
Joyce Wahlgren
Joyce Wahlgren
Jan 25, 2025
Fabulous bouquet!!! Flowers are vibrant and in perfect shape.
Reviewed By:
mquinn
mquinn
Jan 25, 2025
Arrangement was lovely, wooden container was leaking and got my countertop completely drenched!
Reviewed By:
Joanne Mann
Joanne Mann
Jan 25, 2025
The flowers in the photo are exactly what I received. The flowers opened up later and look fantastic. Even with cold temperatures, all of the leaves and flowers were unaffected. Fresh flowers brighten my day. Thank you for providing a quality product.
Reviewed By:
Brandy Eidsness
Brandy Eidsness
Jan 23, 2025
I never received my flowers. I was called and told they would be delivered on Monday 1/20. They never arrived it's now 1/23. Id give a 0 if it was an option
Reviewed By:
Kristan
Kristan
Jan 23, 2025
Very beautiful arrangement. Flowers are very fresh and still looking beautiful almost a week after receiving.
Reviewed By:
Anna
Anna
Jan 23, 2025
The flowers were beautiful, but they were nowhere near what the original picture depicted. Not the same vase and definitely not the same flowers. Much smaller than what was ordered.
Reviewed By:
Gary Louis
Gary Louis
Jan 23, 2025
The flowers were beautiful and I highly recommend The Flower Basket and will use their service again! Thank you.
Reviewed By:
Katie Panozzo
Katie Panozzo
Jan 22, 2025
Beautiful flower arrangement. Love the vase it came in. Will definitely be reusing it in the future. Delivery was on point also. Would definitely recommend to family and friends!
Reviewed By:
Jennifer W
Jennifer W
Jan 22, 2025
Beautiful white rose arrangement, and was handed right to me at my front door.
Reviewed By:
Mindi
Mindi
Jan 22, 2025
The flowers were beautiful. It was glad because buying flowers sight unseen can be tricky.
Reviewed By:
Crystal
Crystal
Jan 20, 2025
Bouquet looks nothing like the picture. It only had 7 Roses and 6 Small flowers when we ordered the Premium flowers. It was so small compared to how it actually looks in the photo.