The Flower Basket, Aurora, IL - Customer Flower Reviews
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Total reviews: 1182 reviews | Star Rating: 4.57
5 Star ★★★★★ |
982
|
83.08% |
4 Star ★★★★☆ |
60
|
5.08% |
3 Star ★★★☆☆ |
47
|
3.98% |
2 Star ★★☆☆☆ |
22
|
1.86% |
1 Star ★☆☆☆☆ |
71
|
6.01% |

All reviews are from verified The Flower Basket customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Connie Lipscomb
Connie Lipscomb
Jan 6, 2025
I was totally displeased with my order and the ability to have my complaint heard. The order looked nothing like the photo of original on line. I tried calling several times to no avail.My sister passed on today.So it bothers more than ever now. Mistakes happen but there must be away to reasonably correct them. Extremely dissatisfied with my experience with my order!
Reviewed By:
Joselina P.
Joselina P.
Jan 5, 2025
My flowers were delivered with care and they looked fresh, vibrant and beautifully arranged !!
Reviewed By:
Loly
Loly
Jan 5, 2025
Flowers are beautiful. Delivery veas a mess. I wasn't home for maybe an hour and they claimed they called, but I didn't get a message. I came home to wait for them to be delivered. I spent my birthday sitting at home waiting for these flowers to arrive and they didn't come. The flowers were delivered the next evening. Since they were ordered off the FTD website we didn't know which flower shop was delivering them or who to call. FTD wouldn't provide us with that information or give my boyfriend a refund. He sat at home all day Saturday waiting for the flowers and they were delivered at 6:30pm. I told him not to order flowers from ftd again.
Reviewed By:
Vickie Coveny
Vickie Coveny
Jan 5, 2025
Five stars. The flowers are lovely. My niece and her family sent them. This was a complete surprise! I found the tag in my mailbox and phoned. I actually picked them up at your location which worked out well for me.
Reviewed By:
Female
Female
Jan 4, 2025
They look as pictured. Received a text stating that order will arrive soon. I expected 1-3 hours. Arrived 5-6 hours later.
Reviewed By:
Nick
Nick
Jan 4, 2025
Beautiful arrangement friendly delivery person thank you looks beautiful
Reviewed By:
Chris
Chris
Jan 4, 2025
The flowers were perfect. Very fresh . Still going strong on third day. Nicely put together arrangement. Thank you!
Reviewed By:
Kristy St. Clair
Kristy St. Clair
Jan 2, 2025
The flowers were beautiful however they were advertised as same day delivery. The order was in before 1pm and as if 8 pm they had not been delivered. When I contacted FTD customer service they said they wouldn't be delivered until next day. I was very disappointed and requested the order be canceled and they I receive a refund. Not sure why the delivery still came the next day?
Reviewed By:
Lori Carey
Lori Carey
Jan 1, 2025
Most beautiful arrangement I've ever received from a floral company in which I was not familiar. Absolutely stunning!
Reviewed By:
Steve Kravitz
Steve Kravitz
Dec 30, 2024
Did I receive a premium bouquet? Seemed a little light on the flower quantity. Quality of flowers and vase fine.
Reviewed By:
Kathleen
Kathleen
Dec 29, 2024
The arrangement was pretty looking but was much smaller than expected. The greenery was a bit dry and falling off by the next day. The flowers were dead within 3 days.
Reviewed By:
Bre
Bre
Dec 28, 2024
Would recommend this company to anyone looking for well made flower arrangements. The holiday arrangement I received is beautiful.